Motioncare Company (hereinafter referred to as the “Company”) establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly handle related complaints.
The Company processes personal information for the following purposes. The personal information processed shall not be used for purposes other than those stated below. If the purpose of use is changed, the Company shall take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
1. Membership Registration and Management
Personal information is processed for purposes including verification of intent to register as a member, identification and authentication of members for the provision of membership services, maintenance and management of membership status, identity verification pursuant to the limited identity verification system, prevention of fraudulent use of services, confirmation of consent from legal guardians for the processing of personal information of children under the age of 14, delivery of notices and notifications, and handling of complaints.
2. Provision of Goods or Services
Personal information is processed for purposes including delivery of goods, provision of services, issuance and delivery of contracts and invoices, provision of content, provision of customized services, identity verification, age verification, payment and settlement of fees, and debt collection.
3. Handling of Complaints
Personal information is processed to verify the identity of complainants, confirm complaint details, contact and notify complainants for fact-finding purposes, and provide notification of complaint processing results.
1. The Company processes and retains personal information within the period of retention and use prescribed by applicable laws or within the period agreed upon by the data subject at the time of collection.
2. The processing and retention periods for each category of personal information are as follows:
Until withdrawal from the business/entity website membership.
However, in the following cases, personal information shall be retained until the end of the applicable period:
1. If investigations or inquiries are in progress due to violations of relevant laws, until the completion of such investigations or inquiries;
2. If claims or obligations arising from website use remain outstanding, until settlement of such claims and obligations.
Until completion of supply of goods or services and completion of payment and settlement.
However, in the following cases, personal information shall be retained until the end of the applicable period:
1. Records required under the Act on Consumer Protection in Electronic Commerce, including records related to display, advertising, contracts, and performance:
2. Records of communications confirmation under Article 41 of the Protection of Communications Secrets Act:
The Company processes the following personal information items:
1. Membership Registration and Management
2. Provision of Goods or Services
3. Automatically Collected Information During Use of Internet Services
IP address, cookies, MAC address, service usage records, visit records, and records of improper use.
1. The Company shall destroy personal information without delay when the retention period has expired or the purpose of processing has been achieved.
2 .If personal information must be retained pursuant to other laws despite the expiration of the retention period or achievement of the processing purpose, such personal information shall be transferred to a separate database or stored in a different location.
3. The procedures and methods for destruction of personal information are as follows:
a. Destruction Procedure
The Company selects personal information subject to destruction and destroys it with the approval of the Company’s Personal Information Protection Officer.
b. Destruction Method
Personal information recorded or stored in electronic file format shall be destroyed using methods such as low-level formatting so that records cannot be restored. Personal information recorded or stored in paper documents shall be shredded or incinerated.
The Company implements the following measures to ensure the security of personal information:
1. The Company uses cookies to store and retrieve usage information in order to provide customized services to users.
2. Cookies are small pieces of information sent by a server (HTTP) used to operate a website and stored on users’ computer hard drives.
a. Purpose of using cookies: To analyze users’ visit and usage patterns of each service and website, popular search terms, and security access status, and to provide optimized information to users.
b. Installation, operation, and refusal of cookies: Users may refuse the storage of cookies by adjusting the settings in the web browser’s Tools > Internet Options > Privacy menu.
c. Refusal to store cookies may result in difficulties in using customized services.
1. The Company designates the following Personal Information Protection Officer to oversee personal information processing and handle complaints and remedies related to personal information:
Personal Information Protection Officer
Name: Byung-Ho Hwang
Position: Director
Contact: +82-1661-9896 / motioncareceo@naver.com
Connected to the department in charge of personal information protection
Department in Charge of Personal Information Protection
Department: Administration Department
Officer: Byung-Ho Hwang
Contact: +82-1661-9896 / motioncareceo@naver.com
2. Data subjects may contact the Personal Information Protection Officer or the relevant department regarding any inquiries, complaints, or remedies related to personal information protection arising from the use of the Company’s services. The Company shall respond and process such inquiries without delay.
Data subjects may request access to their personal information pursuant to Article 35 of the Personal Information Protection Act through the following department. The Company shall endeavor to promptly process such requests.
Department for Receiving and Processing Requests for Access to Personal Information
Department: Administration Department
Officer: Byung-Ho Hwang
Contact: +82-1661-9896 / motioncareceo@naver.com
Data subjects may contact the following organizations for consultation or remedies related to personal information infringement:
Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
Personal Information Dispute Mediation Committee
Supreme Prosecutors’ Office Cyber Crime Investigation Division: +82-2-3480-3573 (https://www.spo.go.kr)
National Police Agency Cyber Bureau: 182 (https://cyberbureau.police.go.kr)
This Privacy Policy shall be in effect as of January 28, 2026.
152-14, Hwanggeum-ro 23beon-gil,
Yangcheon-eup, Gimpo-si, Gyeonggi-do,
Republic of Korea 10048
Business Number: 735-86-01583
152-14, Hwanggeum-ro 23beon-gil,
Yangcheon-eup, Gimpo-si, Gyeonggi-do,
Republic of Korea 10048
Company name : Motioncare Company
CEO : Ji Yong-Jin
Phone : +82- 070-4224-8558
Business Registration Number: 735-86-01583
Email: info@motioncareglobal.com
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